Proposed Settlement Reached in HVAC Equipment Lease Class Action against Ontario Energy Group and Home Trust Company

A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. As I've mentioned, that binder they carry is full of false information and is merely a prop for them to stage the whole extravaganza of being a "qualified" technician. Conveniently, they have a page that compares the rates between all the different competing companies to theirs haha! Good thing that lad is strictly on commission, because professionalism goes a long way if he was in the real business of representing Enbridge, or any other legitimate company.

ontario consumers home services lawsuit

He want to find a reason to sign an expensive long term contract. The old water heater was working fine and we are only paying 20 dollars a month. Door to door sales are illegal since March 1st. I believe some companies are not abiding by door to door sales ban and forging signatures. We were pressured into renting furnace and tankless hot water heater from Simple Green Hvac company. It was door to door sale in 2014 and the contract was signed for 15 years.

Most discussed Ontario Home Services complaints

These contracts are very profitable for the rental companies and abad deal for the majority of their customers. Purchasing your own unit can result in substantial savings over time,according to the Competition Bureau. Appliance rental is not common practice in Canada outside of Ontario. Once you have a written copy of the contract, you still have a 10-day cooling-off period to cancel a contract, for the restricted products or services, for any reason. Businesses will be able to enter into a contract at your home if you contacted them ahead of time and invited them to your home for the purpose of buying or leasing one of the restricted products and services.

The only truth they all hold is their name tag, hung around their neck, as if it were to be Government-issued...goodness. They will stand to the side of your doors to prevent themselves from appearing invasive. They will knock on your door two times before leaving to go to the next door. They are all trained to take "no" as an opportunity to continue convincing you that something is indeed wrong. DO NOT say, "my husband/wife who is charge is not at home," they will DEFINITELY come back and knock again. If you can't handle blatantly ignoring these fools, then say, "I don't own this house," and they will be gone faster than their cheap-ass littered with McDonald's garbage mini-van.

ONTARIO CONSUMERS HOME SERVICES Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

After the story was published, one of the women had the water softener removed at no charge. Remember that if you sign a new contract for a product or service, such as a water heater rental, you will have to end your existing contract with your current supplier. There may be fees for ending your current contract and having your existing product or service removed. The ministry and these administrative authorities enforce a number of Ontario's consumer protection and public safety laws, investigate alleged violations and handle complaints. Just today, got a guy come over very nice man. Told me he was here to make appointments to replace the water heater.

ontario consumers home services lawsuit

They lure you in with the promise of making an hourly wage and then when they reveal that the position is based on commission they promise you there will be a base pay that you will make no matter what. This turns out to be a lie also because they then reveal that you only get the base pay once you sign a deal and you will only get your base pay after signing 12 deals in a week. The company wanted me to pay a rental fee that i did not use because I already moved out and against...

Your rights when you sign a contract in your home

We did not cancel because our bill came after 10 days passed. My dad signed a contract for water heater at the door in January 8th 2018 and today I got a bill for tankless water heater. The saleperson said the amount for monthly payment will be covered by a credit which is not true. He claimed the water heater is old and if anything happened to the reliance old water heater they will not able to fix it.

ontario consumers home services lawsuit

For more than 15 years we have helped nearly customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Payday loans, credit reports, and debt collection and settlement, including repossession of property. 100% Canadian-owned and operated, we are an independent, unbiased list of the best companies and gear available to Canadians who want to save the time and stress of figuring out what to buy and where to buy it. Learn more about how we work, how we make money or get in touch. The agent filled out The Ontario Electricity Support Program application and said I would have NO problem getting the rebate. April 22/22 e-mail came back from OEB the that I was not eligible to receive a monthly credit.

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According to a 2020 press release, they had 8,500 customers. Their website says they have over 10,000 customers across Canada in Alberta, British Columbia, Manitoba, Ontario, and Quebec. A November 2022 application response email states they have approximately 25,000 customers. They are on Ontario’s Consumer Beware List for charges relating to Unfair Practice – False Misleading, Fail to Deliver Valid Contract and Fail to Refund.

Looks like they only have one technician working for the company. We have Better things to do then wait for them and they don’t show up. This is the average rating based on homeowner reviews. A complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency. They beat me...doortodoorsales person 1 tried different times to get reply from sales representative Andrew...

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We never received the rebate, because we did not qualify (2 people over $39,000 household income). The Consumer Beware List lets people search for businesses and check if they’ve had any charges, convictions or compliance notices relating to consumer protection law within the last 790 days . Consumers for the installation, rental, and servicing of HVAC equipment. Home Trust Company is alleged to have purchased an interest in the lease agreements, collected money from class members under the lease agreements, and to have registered "liens" against consumers' homes. Those "technicians" with the binder filled with all those organizations for HVAC, water tanks, and other appliances are all BS, as well as their experience with fixing and evaluating the quality of your appliances downstairs.

ontario consumers home services lawsuit

Enbridge told me not even to let them into my house. Aug 31/22 I wanted to pay off the lease of the tank so I e-mailed the company CHICC which is to whom I am paying. The company’s billing said I could buyout the heater and they would move to terminate the contract and discharge the Notice Of Security Interest. E into renting a tankless water heater giving me all the numbers I would save with this.

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